Here at HireRight, our teams work hard to build the future of screening services while striving to put the customer first. Internally, we rally around a culture committed to collaboration, service-first mindset, sense of ownership, and other corporate values to help employers get it right – every time, everywhere. But what is it like to work here? And who are the employees behind our background screening and workforce solutions?
Today, we hear from Vivek Shivaswamy, a product Manager based in Bengaluru, India. Vivek shares his experiences coming on board in a remote capacity during the pandemic, and what #LifeAtHireRight means to him.
Tell us about your role with HireRight, what it was like to join the team, and what you love most about your job.
Vivek: I have been with HireRight for just over one year. I work as a Product Manager, driving new product initiatives for India. I was one of the people who joined HireRight during the lockdown in India. I was not sure how the onboarding would take place, but to my surprise, my onboarding went smoothly. Everything was set up in just few hours, and I was ready to take my first call with the India team where I received a very warm welcome from each member of the HireRight India family. I love having the privilege to work from the comfort of my own home. I also love the exciting challenges I get to solve as a product manager. I also have an extra supportive team spread across the globe.
At HireRight, we’re committed to putting the “Customer First.” What does that mean to you?
Vivek: To me, Customer First is building products that customers love and not only solves their problem, but also provides a delightful experience catering to their hiring needs. As product managers, it’s very important for us to spend a good amount of time in the problem space talking either directly to customers or with the customer-facing teams to understand requirements well. This way, if we get the problem right then building the right solution is just a step away.
What is your proudest moment at HireRight?
Vivek: My proudest moment at HireRight is when I launched my first product after months of hard work. There was a successful collaboration with cross-functional teams, and it was very well received by our customers. Additionally, I’ve been very proud to witness and contribute to the growth of HireRight in India. So many things have changed in the last year! Expanding the team in India, winning global businesses & setting up a new office – the progress has been phenomenal.
What would you tell someone looking to get into the background screening industry?
Vivek: The background screening industry has seen exponential growth in the last few years in India. With companies and workforces growing, recruiters are seeing a greater need for background screening. Screening has become an important factor in the company’s hiring workflow to make more informed hiring decisions. I would say it’s a fast-growing industry with a lot of scope to learn and interesting challenges to solve. Especially with the onset of the digital era spanning across customers from all industry verticals including Financial Services, Banking, Pharma, Healthcare, IT, and Manufacturing.
How is HireRight different from other places you have worked?
Vivek: One thing I really like about HireRight, which is different from other places I have worked, is the diversity in its teams. The difference in culture brings along with it different perspectives, viewpoints and opinions. The collaboration that happens at an international level and the support you receive whenever you hit a roadblock or face a difficult challenge even though we’re all working from different time zones is amazing.
What is #LifeAtHireRight to you?
Vivek: #LifeAtHireRight to me is a great place to work where teams are extremely collaborative. HireRight empowers its employees and provides the freedom to tackle initiatives, including around our company culture. This could mean participating in our “Culture Club” – one of our affinity groups – or participating in the HireRight Spark philanthropy program to give back to the community. I came to know about HireRight Culture Club within a few months of joining the team and started sharing my ideas. Shortly after, I was made the Culture Club leader for India, and today we have a dedicated India Culture Club where we run amazing fun-filled events to boost engagement.
What is it like working for HireRight in India?
Vivek: Working for HireRight in India has been a really great experience thanks to the super awesome team here, and the fast-growing business offering big ways to innovate. The voices of each and every member are heard. The products and solutions built go through a collaborative effort to make sure what we’re building is the best for our customers.
What are our customers like in India, and how is it different from the rest of the world?
Vivek: In India, we’ve a good mix of customers from almost all the industry verticals. Some have global footprint, and some are small/medium local businesses. They come with a unique set of hiring needs which are local to India, in addition to other common global screening requirements. At HireRight, we make sure to cater to such local needs by building and offering products, making us a truly global platform.
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At HireRight, our team members are innovating together to build the future of screening services and personal data. Experiencing #LifeatHireRight means working with great people on inspiring ideas to help employers get it right – every time, everywhere. Check out our opportunities across the globe at HireRight Careers today!